Above.com Domain Marketplace FAQs

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Selling
Only the following TLDs are supported: .accountant, .at, .audio, .bar, .be, .bid, .biz, .blackfriday, .cc, .christmas, .click, .club, .co, .co.in, .co.uk, .college, .com, .cricket, .cz, .date, .de, .design, .diet, .download, .eu, .faith, .fans, .feedback, .firm.in, .flowers, .fr, .gen.in, .gift, .help, .host, .hosting, .in, .ind.in, .info, .ink, .link, .loan, .lol, .love, .me, .me.uk, .mobi, .name, .net, .net.in, .nl, .online, .org, .org.in, .org.uk, .party, .photo, .pics, .pl, .press, .pro, .property, .racing, .rent, .rest, .review, .science, .sexy, .site, .space, .tattoo, .tech, .trade, .tv, .uk, .us, .webcam, .website, .wiki, .win, .xyz
If there are no active bidders, an auction may be cancelled at any time. Once a bid has been placed, an auction can not be cancelled.

Note: The auction listing fee is refunded in full if the auction is cancelled within the first 2 hours. After that time, the listing fee is non-refundable.
The Buy Now (BIN) price may be changed at any time during the auction.

Note: Once the reserve price has been reached, or a when the first bid has been received on a no-reserve auction, the BIN option will no longer be available and changing the BIN will have no impact.
Above.com automatically provides secure escrow on all domains sold via the Above.com auction platform. As a registrar, Above.com has full control of an auctioned domain from the moment a successful auction concludes. Using a third party escrow service is redundant and is not supported. Exceptions can be made for high ticket items by special arrangement.
Above.com will try to secure payment from the high bidder. If no payment is received, the seller will have the option of either re-running the auction, or offering the domain to the second highest bidder.

If the auction is re-run, the domain will be released from escrow and all auction fees will be refunded.
If you are already using the Above.com Monetization AutoPilot service, the existing traffic and revenue domains can be included in your for-sale listing. This is optional and you can include the revenue stats, traffic only, or no stats at all.

If you are not using the Monetization AutoPilot service, you can still provide your third party parking statistics by doing an import. To do this, log into the Above.com Monetization AutoPilot and enter the parking accounts you wish to import data from. This is done in the Accounts section. Once setup, an import will happen automatically within 24 hours. Please note however that for more parking services, only the last 30 days will be imported. Once the import is complete, you will be able to include the parking statistics as part of the listing.

Note: Your Monetization AutoPilot account can be used to only import parking statistics for the purpose of your auction. You do not need to actively use the Monetization AutoPilot service or change the DNS on your domains.

If you do not wish to import any statistics, you can still include traffic and revenue information as part of the auction description.
No. However if your domain is sold, you must immediately transfer the domain to Above.com in order to complete the escrow requirements of the sale. When using Above.com as your registrar, buyers are guaranteed instant transfers upon payment. This is a key feature of the Above.com sales platform.
AUCTIONS are limited timed events that allow multiple bidders to compete for your domain(s). Your reserve is not shown to BUYERS during the auction, but they do get an indication when reserve has been met. There is an auction listing fee of $1.20 per domain submitted to auction.

LISTED domains have no specific time to be sold. LISTED domains do reveal the sellers reserve. If any of the LISTED domains receive a bid, the domain immediately goes to AUCTION, with auction listing fees waived. If a domain does not reach or surpass the reserve price before the close of the auction, the domain will be removed from the auction and can be either resubmitted to auction, or LISTED for sale. There is no listing fee for domains listed.
All auctions have a non-refundable fee of $1.20 per listing. The purpose of this fee is to prevent the auction system from being flooded by domains with unrealistic sale expectations. In addition to the listing fee, if a domain sells, 10% from the sale price is charged. The 10% is always paid by the seller and is deducted from the buyer's payment.

Escrow is provided by Above.com and all escrow costs are included in the 10% fee.

LISTING your domains for Sale in Above.com's Marketplace is FREE. If any of the listed domains receive a bid, the domain immediately goes to auction. If the domain is sold in the auction, a 10% commission will be deducted from the sale price. That price includes escrow fees.
If your domain is NOT already at Above.com, you will be asked for your Authcode (Transfer Authorization Code) to start a domain transfer for the domain being sold. You can elect to provide the Authcode then, or wait until the domain is sold. Your domain is available for sale immediately after submitting it to AUCTION, however you will not get payment for the domain until the domain is transferred to Above.com escrow. For more information about transfer fees on the Above Marketplace please visit http://www.above.com/marketplace/transfer-fees.html
Buyers are guaranteed instant domain transfers upon receipt of payment, provided that the domain name is at Above.com already. This also is an advantage to Sellers who receive their payment quicker, than waiting for domains to transfer after the domain is sold.
Buyers have the option to make an offer on a domain listed in the Domain Marketplace, but not in an auction. You can either reject or accept the offer. If you reject the offer, you have the option to counter-offer. If you accept the offer, you have the option to send the domain to auction, where the current offer is the bid to beat, or you send the domain to escrow to close the deal with the buyer immediately. Domains that are in auction, are not eligible for the OFFER process.
Payment is issued to your Above.com account balance after the BUYER funds have been processed, and transfer of the domain to the BUYER is confirmed.
Domains that are in the 60 day lock period can be sold through the Marketplace. We hold the proceeds in escrow until the WhoIs details have changed to the new owner and the sale has been confirmed.

Payment is made manually in this case and you will need to contact Sales@above.com, 1 week after the sale has been confirmed through marketplace, this is the safest way for the seller and the buyer to make this transaction as the domain is not in our system.
Our domain portfolio feature allows you to list one or more domains for sale as a package. Common examples of portfolios are if you own the .com, .net, and other TLDs of the primary domain in the portfolio or if you are selling related domains.
When listing domains on the Sell Domain page, there is a "Sell as Portfolio" checkbox. Check this checkbox to sell all domains entered as a portfolio.
Portfolios can be listed as free listings or as an auction. Portfolio auctions are the same price as normal auctions ($1.20 per domain), however this price is capped at $15 when listing more than 10 domains. Featured listing upgrade is a flat $50 fee regardless of the number of domains in a portfolio.
Two or more domains can be listed as a portfolio. There is no limit on the number of domains that can be listed as a portfolio.
The featured listing upgrade is a flat $50 fee regardless of the number of domains in a portfolio.
You will be able to remove domains from your portfolio listing ONLY if there are no bids. Once a bid is made or a buyer has used the Buy Now option, you will not be able to remove any domains from your listing.
Yes. You can make a request to be paid out funds from your Above.com account balance via PayPal or a bank transfer. To request a payout please:
  1. Log into your Above.com account.
  2. Select "My Account" link then, "Payout Details" tab and "Request Payout" sub tab.
  3. Select the payment method.
  4. Enter the amount to be paid out.
  5. Click on the "Request Payout" button.

Your payout request will then be processed at the end of the month.

Note: A minimum request of $100 is required for a payout via PayPal and a minimum request of $1,000 is required for a bank transfer.



Buying
Some domains have a fixed price for which a domain can be bought. In such cases a "Buy Now" button appears in the domain listing. Clicking the Buy Now button completes an instant purchase of the domain and the auction is stopped.
Instant purchase domains participating in an auction provide the "Buy Now" option only until the reserve price has been met. After the reserve price has been met, it is no longer possible to make an instant "Buy Now" purchase.
To participate in an auction with a minimum bid, your initial bid has to be equal to, or higher than the minimum. The minimum bid is optional and is set by the seller.
The Maximum Bid, is the highest amount that you are willing to pay for a domain name. It is your proxy bid. The system will automatically bid on a domain up to your specified maximum. The system will only bid as much is needed for you to secure the high bid. No other bidder can see your maximum bid. All bids submitted at an Above.com auction are proxy bids.

Note: If a reserve price has not been met, the system will automatically bid up to the reserve price even if you are the only bidder.
The Max Bid value is the maximum amount that you are willing to pay for each domain.

Note: No other bidder will be able to see your Max Bid.

An automated bidding system will place bids for you in $1.00 increments up to your maximum bid. The system will bid the MINIMUM amount needed for you to win the domain name. If the auction has a reserve price, an automatic bid will be placed up to the value of the reserve or the value of your max bid, whichever is lower.

More Information...
Bids placed in the final moments of an auction may extend the auction time depending on the size of the bid. By extending the time, other bidders are given an opportunity to update their bids before an auction ends. Only serious bids will extend the auction time. To prevent bidders from dragging out auctions through single dollar raise bids, the auction time is only extended if one or more of the below conditions are met:
  • The Max Bid of the highest bidder is beaten by a bid placed in the closing minutes of an auction.
  • The bid is $500 or more.
  • The bid is 10% above the current highest bid.
If your bidding strategy is to place bids in the final seconds of an auction, ensure that your bid is at least 10% above the current bid (or at least $500), otherwise you may be outbid by the high bidder's proxy bid and the auction time will not be extended.
Some domains may have a reserve price, below which the domain will not sell. Domains that are below their reserve will not be sold even though you maybe the highest bidder.

You cannot see what the seller's reserve price is, however you can tell whether the reserve price has been reached. In the auction list, domains flagged with a gray smiley icon have not reached their reserve and will not sell. A yellow smiley indicates that a reserve has been reached and the domain will sell. A blue icon indicates that the domain has no reserve.

If you are the high bidder and the reserve has not been met, you can increase your own bid until you reach the reserve.
After a successful auction, a payment must be made. If your current account has sufficient balance, the purchase price will be subtracted from your account balance and the domain transferred to your Above.com registrar account.

Note: Your registrar account has the same login as your auction account.

If you don't have enough funds in your account, you will need to follow the payment instructions and deposit enough funds to cover your winning bids. Until your payment is received, the domain will be held in escrow.
All payments must be made within 5 business days of the auction close. After this time, the seller may make a request to cancel the auction, offer the domain to the second highest bidder or re-run the auction.

If you default on your payment, your account may receive a negative rating from the seller and in case of repeat non-payments, you may be banned from participating in future auctions.

Note: If you need more time for payment, please contact customer support. Requests for extensions will be treated on case by case basis and may attract additional fees.
Payments are made by depositing funds into your Above.com account. The payment is held in your account in escrow and is released to the seller only when the domain transfer has been completed. For domains registered at Above.com, the transfer is instant as soon as payment is made.

For smaller purchases, paypal or credit card can also be used.

Note: The buyer is responsible for all wire transfers fees and should ensure that enough funds are transferred to cover such costs if applicable.
Before you can participate in auctions, you will be prompted to choose and alias. This alias will be associated with all selling and bidding activity. The alias you choose determines your level of anonymity, as the alias can be arbitrary or a real name if you wish.

After a sale, the Above.com escrow system handles payments and domain transfers. This is process is anonymous and protects both the seller's and buyer's privacy.

Note: As a seller, your identity may be revealed though the publicly available whois information on domains being sold. To protect your identity as a seller, ensure that you are using a whois domain privacy service. The Above.com Domain Registrar provides whois privacy on all new registrations free of charge.
Domains with an END date are domains in AUCTION.

Domains without an END date are LISTED, but not in AUCTION. If a domain, which is LISTED gets at least one bid, then the domain moves immediately to AUCTION.
You can view the bidding status of domains added to your Watch List at the "My Bids" tab.
Start at the Domain Marketplace page, click on the Buy Now column header. It will sort the Marketplace listing so that the domains priced with a Buy It Now (BIN) price are at top.
From the Domain Marketplace page, find the search box and enter the TLD you are searching for. For example if you only wanted to see .NET domains, enter .NET in the search box.
Click on the 'Advanced Search' option to expand the Advanced Search feature.

If you only wish to see domains with specific TLDs, place a checkmark beside the TLD of your choice or click the down arrow under the TLD section to see a full list of available TLDs.

If you only wish to see Expired auctions, select the Expired checkbox in the Search by type section.

You can restrict the search results by setting a minimum and maximum for either the Buy Now price or Bid Price, or both.

You can also exclude domain names that contain Hyphens or Numbers or that are comprised of Numbers Only by selecting the corresponding checkboxes.

The Max Characters specifies the maximum number of characters a domain may have to be included in your search results.
This is an example of where the seller set a starting bid. The minimum starting bid is $1.00.
Yes, use the OFFER tab to make an offer. Enter the domain and your price offer. The seller will ignore, reject, or accept your offer. If the seller rejects the offer, they have the option to counter-offer. If the seller accepts the offer, they have the option to send the domain to auction, where your bid is the bid to beat, or they send the domain to escrow to close the deal with you.

Domains that are in auction, are not eligible for the OFFER process.
This list of domains has expired beyond the grace period allowed by our registrar. These domains are either in, or about to go into redemption. These domains will be listed in a short auction before they are deleted.


Other
To sign up for the Marketplace Report please visit http://www.above.com/marketplace/signup.html

Complete the signup form and click the 'Submit' button. On the next page you will receive a confirmation of your subscription and you will have an opportunity to invite a friend or associate to subscribe as well.

To complete your registration you will need to click the confirmation link that is sent to your email address. If you do not receive your confirmation email in a timely manner, please check your junk/spam folder.
To invite your friend to subscribe to the Marketplace Report please visit http://www.above.com/marketplace/refer.html

If you are already logged into your Above.com account your name and email address will automatically be completed on the form for you. Simply fill out the rest of the form and click the 'Submit' button.

Your friend will receive an email inviting them to subscribe to the Above.com Marketplace Report. They will need to click the confirmation link to accept your invitation and complete their subscription.